projectsTitle
Below are a list of our current and recently completed projects. They demonstrate a wide range of experience & skills.
  • LaSalle County Historical Society Website (in partnership with LKCS website design team).
  • Developed a Chiropractic Office Marketing Plan & Website.
  • Bed & Breakfast Marketing Plan Development & Execution.
  • Previous projects included:
    • Hotel feasibility studies.
    • Market Research & Consulting (medical, banking institutions, lodging).
    • Amenity structure for various properties ranging from B&B to national brands.
    • Revenue enhancement.
    • Training & development.
      • Staff Development.
      • Guest Service.
      • Client Services.
      • Company Culture.
      • Service Analysis.
      • Including Secret Shopping.
    • Development.
      • Reward & Recognition Programs.
      • Performance Tracking & Analysis.
    • Market Analysis.
    • E-Marketing Plans.
    • Operations & training manual creation for multiple hotel brands, individual hotels and also financial institutions.
    • Customer.
      • Education.
      • Training.
    • Service Marketing Analysis & Development.
      • Service Process Blueprinting.